All employees of Dangote Group should please take note that an update has been made to the previous fire training curriculum. The new course is now available on this portal.
All invitees to the Universal Bank Recruitment 2018 programme should please note that they can now register on this platform to access the course materials needed for them to prepare for the recruitment test. Please, note that the material would only be available between 17/06/2018 to 24/06/2018.
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we talk about influence and persuasion, we often talk about marketing and
sales. However, we influence in many ways and with great frequency. If you want
a raise, sometimes you need to persuade your boss. If you want to convince your
team to adopt a change, help your staff make choices, or choose the best place
for lunch, there is often influencing taking place. This one day workshop will
help participants learn how to influence and persuade in a variety of areas.
Time is money, the saying goes, and lots of it gets lost in disorganization and disruption. We also deal with a constant barrage of technology, people, and tasks that can contribute to that disorganization. Many people find that they flit from one task to another, trying to get everything done. In this one-day workshop, you will learn how to make the most of your time by getting a grip on your workflow and office space, using your planner effectively, and delegating some of your work to other people.
We have all worked with and listened to brilliant people. Some of them were great and… well, some were not so great. The mean and the meek and all those in between can teach us more than they realize. When we look at the truly extraordinary people who inspire and make a difference you will see that they do this by connecting with people at a personal and emotional level. What differentiated them was not their IQ but their EQ – their emotional intelligence. This one-day workshop will help you develop your emotional intelligence.
In business writing, the language is concrete, the point of view is clear, and the points are well expressed. Good writing is hard work, and even the best writers get discouraged. However, with practice you can feel more confident about your own writing. This two-day workshop will give you the tools to become a better writer.
A major goal of this two-day workshop is to help you understand the impact your communication skills have on other people. You will also explore how improving these skills can make it easier for you to get along in the workplace, and in life.
who promote accountability are more successful and more productive. In this
one-day workshop, you will learn about what accountability is, how to promote
it in your organization, and how to become more accountable to yourself and
workforce is experiencing job burnout and stress in epidemic proportions.
Workers at all levels feel stressed out, insecure, and misunderstood. Many
people feel the demands of the workplace, combined with the demands of home,
have become too much to handle. This one-day workshop explores the causes of
such stress, and suggests general and specific stress management strategies
that people can use every day.
language can make or break our efforts to establish long, trusting
relationships. Our body language can help to reinforce and add credibility to
what we say, or it can contradict our words. Understanding what signals you are
sending, as well as being able to read the signals that your clients send, is
an essential skill in sales and throughout our lives. What is your body
language saying about you? Find out in this one day workshop!
small marketing budget doesn’t mean you can’t meet your goals and business
objectives. You just have to be more creative in your marketing tactics. This
one-day workshop will show you how to get maximum exposure at minimum cost. You
will learn effective, low-cost, and non-cost strategies to improve sales,
develop your company’s image, and build your bottom line.
many companies promise to deliver an incredible customer experience, some are
better at delivering than others. This two-day course is designed around six
critical elements of customer service that, when the company lives them, bring
customers back to experience service that outdoes the competition.
The need to lead, model, and promote the organizational values within a customer service environment is essential for business success. This short course will provide you with opportunities to explore your responsibilities within your role as a leader (supervisor or manager) in a customer service environment.